1) Typically, the type of knowledge examined in the TNA is __________ knowledge:
2) A form of training instruction that provides practice to a level of over- learning a task is:
b) Management- Skills Training
d) Knowledge capture
3) Which of the following statements regarding OJT trainers is true?
a) OJT trainers should use a structured approach in training.
b) OJT trainers can be anyone who understands the job and its tasks.
c) Because OJT very informal, it is not really useful for new hires who need classroom training.
d) OJT trainers need to have the same work experience as the trainees to be credible.