Identify and describe the concept of quality management

In a group of 4 undertake the necessary research and prepare a 20-minute presentation to a group of senior managers at Queen Elizabeth Hospital in Woolwich. Your presentation should address the following questions: TASK 1 – Identify and describe the concept of quality management ASSESSMENT CRITERIA – Knowledge and understanding of the concept of quality management and ability to conduct valid and relevant research POINT TO CONSIDER

– Please consider the evolution of quality and quality gurus while identifying and describing the concept of quality management. TASK 2 – Outline 3 underlying reasons (problems) for poor quality that may have impacted Queen Elizabeth Hospital. ASSESSMENT CRITERIA – Knowledge and understanding of the reasons of poor quality at Queen Elizabeth Hospital and Ability to conduct valid and relevant research POINT TO CONSIDER – Refer to CQC report of Queen Elizabeth Hospital while outlining the reasons for poor quality at the hospital Website is : https://www.cqc.org.uk/sites/default/files/new_reports/AAAG5697.pdf