Review the article on Fredrick Taylor (Nelson, 1974, Winter) located under Week Seven articles content area. According to the article, how does scientific management only offer a partial solution to quality and labor issues? Then, locate the websites for the W. Edwards Deming (www.deming.org), the Juran Institute (www.juran.com) and Philip Crosby Associates (www.philipcrosby.com/pca/index.html). Please compare and contrast the services they offer. Finally, review the article on Total Quality Management (Powell, 1995) located under the Week Seven articles content area. How does this final piece support the philosophical approaches of Taylor, Deming, Juran, and Crosby, in terms of their foundational philosophies and legacies within their respective disciplines? Please be specific with all of this. Yes, a broad set of question components and it will take some time to do correctly. No need to use formal citations here but do delineate these well.
· Attached Files
- Scientific Management Systematic Management and labor 1880-1915.pdf (1.038 MB)
- Total Quality Management as Competitive Advantage A Review and Empirical Study.pdf (3.146 MB)